Cancellation policy:
| If you need to CANCEL your reservation… | Refund Option | OR | Rescheduling Option |
| Within 24 hours of making the reservation* *If your reservation begins within 48 hours of booking, you have 2 hours (not 24) to cancel with a full refund. | 100% of total reservation cost refunded – minus the credit card processing fee | You may reschedule to any date within the next year, no fee. (If the nights you move to are more expensive, the additional cost will be added to your reservation) | |
| 30 days or more before your arrival date | 90% of total reservation cost refunded – minus the credit card processing fee | You may reschedule to any date within the next year with 90% of your total reservation value moved forward to your new reservation. (If the nights you move to are more expensive, the additional cost will be added to your reservation) | |
| Between 29 and 15 days before your arrival date | 60% of total reservation cost refunded – minus the credit card processing fee | You may reschedule to any date within the next year with 60% of the total reservation value moved forward to your new reservation. (If the nights you move to are more expensive, the additional cost will be added to your reservation) | |
| Within 14 days before your arrival | 0% | You may not reschedule. |
No refunds will be made due to weather conditions or other acts of Nature.
No refunds will be made for problems/issues during your stay that were not reported to the staff prior to check-out.
No refunds will be provided for a less expensive night when rescheduling.
Smoking policy:
Out of consideration for all our guests, there is no smoking inside the cabins or treehouses. If our cleaning personnel ascertain that this rule has been broken, we will add a $300 charge to your bill.
Noise policy:
Please be considerate of your neighbors. Enjoy the campfire, friends and the wilderness. Please keep it quiet after 10:00pm. We might stop by and remind you one time if your group is too loud. After this first polite reminder, your group could be asked to leave if the disturbance continues. The police will become involved if necessary.
Pets:
We welcome your pets at many of our structures. We ask that you pay an additional $25 charge ($50 for our larger spaces) to help with the cost of additional cleaning and wear and tear for your first pet-guest and 1/2 of the fee for each additional pet.
Check-in and check-out:
Our check-in time is anytime after 4 pm and check-out is by 11 am.
If you select an early check-in, you can arrive 1.5 hours early, at 2:30 pm.
If you select a late check-out, you can stay 1.5 hours longer, leaving by 12:30 pm.
Minimum Night stays:
We have a two night minimum, but do allow single night reservations to fill in gaps between existing reservations. Our reservation software should allow this to happen automatically online. We also allow single night reservations for dates less than one week away, but depending on the circumstances, may need to charge an additional single night cleaning fee. Please email us at rrgcabin@redrivergorge.com or call us at (606) 663-9824 with questions. Thanks!
Our Full Legal Terms and Conditions:
Terms and Conditions, Red River Gorgeous LLC:
Age Requirement:
You must be at least 18 years of age to rent a property.
Check-in Expectations:
Check-in is anytime after 4:00 pm on the first day of your reservation. An early check-in of 2:30 pm is available for a fee of $35 (or $75 for larger properties). We have a self check-in process: as long as you have your questions answered and have your door code, you may go straight to your cabin or treehouse! If you do have any questions, you are welcome to stop by our Red Office at 3546 Nada Tunnel Rd, Stanton, KY 40380. Someone will assist you, or you can use our landline phone and Wifi on the office porch to call or text us on the listed phone numbers.
Check-out Expectations:
Check-out is any time before 11:00 am on the last day of your reservation. A late check-out of 12:30 pm is available for a fee of $35 (or $75 for larger properties). You are expected to leave the cabin or treehouse in a similar condition as you found it and complete the check-out checklist:
– Collect all trash and recycling in the provided trash bags.
-Wash all dirty dishes.
– Turn off all lights and non-essential appliances.
– Lock the cabin or treehouse and leave the key in the lockbox.
– Leave your trash and recycling bagged and inside the cabin or treehouse, or dispose of it in the wooden trash bins along the main paved road. Please do not leave bagged trash on the porch as critters are likely to get into it there.
Failure to complete the check-out checklist may result in an additional cleaning fee charged to your card on file.
Additional Cleaning/Damage Fees:
After your check-out, if the property is found to be damaged, items missing, or left excessively dirty, an additional fee at the owner’s discretion relative to the damage or mess will be charged to your card on file.
Smoking Policy and Fees:
All properties are non-smoking indoors. Please be considerate to the property owners and the guests who will stay after you by not smoking indoors. If you smoke outside, you must dispose of your cigarette butts in the trash before the end of your stay. If strong odors of tobacco or marijuana are found in the cabin or treehouse after your check-out, a fee ranging from $100 to $400 will be charged to your card on file.
Illegal Drug Policy and Fees:
Use of illegal drugs is not allowed in or around any of our properties. A fee of $100 – $400 will be charged to your credit card on file if illegal drug odors, evidence or paraphernalia are found in the cabin or treehouse after your check-out. Law enforcement will be notified.
Payments:
We ask for a booking deposit of 40% of the total cost of your reservation at the time of booking. The remaining payment of 60% is due two weeks before your stay. We will send you a reminder email 15 days in advance and then automatically charge your credit card on file 30 days before your arrival date.
Driving Directions:
Driving directions and door codes to your cabin or treehouse will be emailed to you only after you are paid in full.
Pet Fee and Expectations:
We allow pets to join you at many of our properties. There is a $35 fee for the first pet in the smaller structures, $50 fee for the first pet at the larger structures. Each additional pet is an additional 1/2 fee. You are expected to keep your pet off of the furniture and provided bedding. Please bring your own blanket or covering if you would like to have your pet with you on the furniture or bed. You are expected to clean up after your pet: any poop that has been deposited within 50 feet of the cabin, firepit or pathways needs to be removed before you leave.
Missing Key Fee:
The key to the property must be returned to the lock box at the end of your stay. If the key is found to be missing, a fee of $35 will be charged to your card on file. When we receive the key back from you, we will remove the charge and refund your card.
Quiet Hours:
Please be considerate of your neighbors. Enjoy the campfire, friends and the wilderness. Sounds should not be heard from other cabins, treehouses or homes between the hours of 10 pm and 8 am. We might stop by and remind you one time if your group is too loud. After this first polite reminder, your group may be asked to leave if the disturbance continues. If security or law enforcement is needed, you will be charged an additional fee of $100 – $400.
Not Permitted:
ATVs, guns, firearms, and fireworks are not permitted.
Firewood and Campfires:
Fires are only permitted in our existing firepit areas, clearly defined by gravel and large stone boundaries. If you would like to bring your own firewood, we ask that you burn it all completely, or take it back home with you. This is because there is a risk of spreading invasive insects through firewood to our forests. You can purchase firewood from various local vendors or from us. The cost is $25 per wheelbarrow load, and we deliver it right to your campfire ring. Campfires must be attended at all times and when the Forest Service has a Fire Restriction or Fire Ban in place, fires are not permitted.
Items Left Behind:
We are not responsible for any personal items left in or at the rental property during your stay. We are open to returning small items to you by mail. We will need to charge your card on file for our time, packaging materials and the shipping cost in exchange for mailing your item back to you.
Accidents and Injuries:
We are not responsible for accidents or injuries that may occur during your stay. Please see below for our full Terms & Conditions.
Hot Tub:
Use at your own risk. Consult with your doctor before using if you are pregnant or have a heart condition.
Red River Gorgeous’ Full Legal Terms and Conditions:
RELEASE OF LIABILITY AND INDEMNITY AGREEMENT – RENTAL PROPERTY AT RED RIVER GORGEOUS
The individual named below (referred to as “I” or “me”) desires to make use of the vacation rental located in Powell or Wolfe County, Kentucky and known as the “Property” provided by Red River Gorgeous LLC, an Ohio limited liability company (the “Company”). As lawful consideration for being permitted by the Company to make use of the Property, I agree to all the terms and conditions set forth in this agreement (this “Agreement”).
In connection with the rental and use of the Property, I hereby acknowledge that hiking, outdoor activities and the rental of the Property include certain inherent risks and unanticipated risks which could result in bodily harm, physical or emotional injury, paralysis, death, or damage to myself, my property or to third parties. I acknowledge that such risks include, but are not limited to, the following: (i) being struck by fallen rock, tree or other object from above, (ii) the hazards of walking on uneven terrain or trails, (iii) the risks of exposure to poison ivy, insect bites, or other injuries inflicted by animals, insects, reptiles or plants and (iv) the risks of falling while climbing, hiking, or staying on the Property. I further certify that I have no physical or medical condition that would interfere with my safety in staying at the Property.
In connection with the above paragraph, I hereby expressly waive and release any and all claims, now known or hereafter known, including but not limited to claims for personal injury, death, and/or loss of personal property against the Company, and its officers, directors, employees, agents, affiliates, members, successors and assigns (collectively, “Releasees”), arising out of or in connection with the use of the Property, whether arising out of the negligence of the Company or any Releasees or otherwise. Such release of any and all claims shall be effective for myself, my children, my parents, my heirs, assigns and personal representative.
I agree to defend, indemnify and hold harmless the Company and all other Releasees against any and all losses, damages, liabilities, claims, actions, judgments, settlements, interest, fines, costs, or expenses of whatever kind, including attorney fees, fees and the costs of enforcing any right to indemnification under this Agreement and the cost of pursuing any insurance providers, incurred by, arising out or resulting from any claim of a third party related to the use of the Property during the period of time in which the Company has allowed me to occupy or use the property.
This Agreement constitutes the sole and entire agreement of the Company and me with respect to the subject matter contained herein and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to such subject matter. If any term or provision of this Agreement is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. This Agreement is binding on and shall inure to the benefit of the Company and me and their respective successors and assigns. All matters arising out of or relating to this Agreement shall be governed by and construed in accordance with the internal laws of the Commonwealth of Kentucky without giving effect to any choice or conflict of law provision or rule (whether of the Commonwealth of Kentucky or any other jurisdiction). Any claim or cause of action arising under this agreement may be brought only in the state courts located in Powell or Wolfe County, Kentucky or the federal courts of the United States District Court for the Eastern District of Kentucky and I hereby consent to the exclusive jurisdiction of such courts.
BY CHECKING THE BOX ON THIS WEBSITE TO ACKNOWLEDGE THAT I HAVE READ AND ACCEPT THE TERMS AND CONDITIONS, I ACKNOWLEDGE THAT I HAVE READ AND UNDERSTOOD ALL OF THE TERMS OF THIS AGREEMENT AND THAT I AM VOLUNTARILY GIVING UP SUBSTANTIAL LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE THE COMPANY AND ITS MEMBERS.
TERMS OF USE AND AGREEMENT –
The individual named below (“Guest”), who is over the age of eighteen (18) desires to make use of the vacation rental located generally in Powell or Wolfe County, Kentucky and known as the “Property” provided by Red River Gorgeous LLC, an Ohio limited liability company (the “Company”). As lawful consideration for being permitted by the Company to make use of the Property, Guest agrees to all the terms and conditions set forth in this agreement (this “Agreement”).
1. Guest agrees to follow all rules and procedures regarding the use and occupancy of the Property and covenants that any other guest staying on the Property shall abide by the below rules. Such rules may include, but are not limited to, the following:
a)Guest may not cause any damage (including any carving or graffiti) to the Property or any tree, plant or rock located on the Property;
b)Guest agrees that only the correct number of individuals will make use of the Property during the term of this Agreement;
c)Guest shall not cause or permit any damage to be caused to the Property, including any furniture, fixtures, appliances, houseware, structure of the Property and other related items; and
d)Check-in time is 3:00 pm and check-out time is 11:00 am, unless otherwise agreed upon by the parties hereto.
GUEST HEREBY EXPRESSLY CONSENTS TO THE RULES AND PROCEDURES DELINEATED ABOVE AND HEREBY AGREES TO PAY ANY COSTS ASSOCIATED WITH THE ENFORCEMENT OF THE ABOVE OR THE COSTS OF REPLACEMENT OR REPAIR INCURRED IN CONNECTION WITH ANY DAMAGE CAUSED TO THE PROPERTY.
NOTWITHSTANDING THE FOREGOING SENTENCE, GUEST HEREBY AGREES THAT ANY DAMAGE TO THE PROPERTY OR ANY TREE, PLANT OR ROCK ON THE PROPERTY CAUSED BY CARVING OR GRAFFITI SHALL RESULT IN A $1,500 FINE, PAYABLE TO THE COMPANY IMMEDIATELY. GUEST FURTHER CONSENTS THAT IF DAMAGE CAUSED BY CARVING OR GRAFFITI TO THE PROPERTY OR ANY TREE, PLANT, OR ROCK ON THE PROPERTY REASONABLY EXCEEDS THE $1,500 FINE, GUEST SHALL BE RESPONSIBLE FOR ANY AMOUNT IN EXCESS OF THE AFOREMENTIONED FINE.
2. Guest agrees to allow Company or its representatives access to the Property should Company determine such access is necessary.
3. Guest agrees not to use the Property in any manner that disturbs nearby residents or guests or in any manner which violates applicable laws and ordinances.
4. Guest agrees to be responsible for any damages or excessive cleaning costs resulting from the use of the Property by Guest.
5. Company is not responsible for any personal property which is lost, left behind, stolen or damaged on the Property.
6. Guest expressly waives and releases any and all claims, now known or hereafter known, including but not limited to claims for personal injury, against the Company, and its officers, directors, employees, agents, affiliates, members, successors and assigns (collectively, “Releasees”), arising out of or in connection with the use of the Property, whether arising out of the negligence of the Company or any Releasees or otherwise.
7. Guest agrees to defend, indemnify and hold harmless the Company and all other Releasees against any and all losses, damages, liabilities, claims, actions, judgments, settlements, interest, fines, costs, or expenses of whatever kind, including attorney fees, incurred by, arising out of, or resulting from any claim of a third party related to the use of the Property during the period of time in which the Company has allowed Guest to occupy or use the Property.
8. Guest agrees to pay all court costs and reasonable attorney fees incurred by Company in the enforcement of Company’s rights under this Agreement.
9. Nothing stated in Sections 7, 8 and 9 shall limit the release of liability and indemnifications of the Guest that may be entered into under a separate release of liability or indemnification agreement.
10. This Agreement constitutes the sole and entire agreement of the Company and Guest with respect to the subject matter contained herein and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to such subject matter.
11. If any term or provision of this Agreement is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.
12. This Agreement is binding on and shall inure to the benefit of the Company, its Members and their respective successors and assigns.
13. All matters arising out of or relating to this Agreement shall be governed by and construed in accordance with the internal laws of the Commonwealth of Kentucky without giving effect to any choice or conflict of law provision or rule (whether of the Commonwealth of Kentucky or any other jurisdiction). Any claim or cause of action arising under this agreement may be brought only in the state courts located in Powell County, Kentucky or the federal courts of the United States District Court for the Eastern District of Kentucky and I hereby consent to the exclusive jurisdiction of such courts.
BY RENTING WITH US, YOU ACKNOWLEDGE THAT YOU HAVE READ AND ACCEPT THE TERMS AND CONDITIONS OR SIGNING AND DATING BELOW OR CLICKING “CONFIRM AND PAY,” YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD ALL OF THE TERMS OF THIS AGREEMENT AND THAT YOU ARE VOLUNTARILY GIVING UP SUBSTANTIAL LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE THE COMPANY.